WE found more charms yesterday and I had enough to get a special gift, a fountain.
When I went to put it into my room, a message popped up saying that Webkinz World had to go down for maintenance, and when I clicked okay it kicked me out. However, I could get back into the application immediately.
But my fountain is nowhere to be seen.
Apparently then I had to e-mail Ganz to get it replaced. I hear they are not responding to these requests like they used to and are brusquely telling people not to share their passwords. But this didn't disappear while I was logged off; it vanished while I was online manipulating it.
They haven't responded and it looks like I will have to call them. Joy.
Vanished!
